Bob Marshall · @flowchainsensei
18th Apr 2014 from TwitLonger
"When I talk to managers, I usually start with a quote from Einstein:
'Without changing our pattern of thought, we will not be able to solve the problems we created with our current patterns of thought'.
Managers always agree with this.
But when I ask, ‘'What is our current pattern of thought?’' they haven’t the foggiest idea.
Because of this they cannot understand their failures."
~ Russell L. Ackoff